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Losing an important document like your UNEB (Uganda National Examinations Board) result slip or certificate for Primary Leaving Examination (PLE), Uganda Certificate of Education (UCE), or Uganda Advanced Certificate of Education (UACE) can be a stressful experience.
However, the UNEB has made the process of replacing lost result slips or certificates simple through their online platform.
In this article, we will guide you on how to apply for a replacement and what steps to follow to ensure a smooth process.
It’s essential to have your result slip or certificate for various purposes, such as applying for jobs, further education, or visa applications.
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If you have lost your UNEB document, following the right steps can help you obtain a replacement with minimal hassle.
Step-by-Step Guide on How to Replace Your Lost UNEB Result Slip or Certificate
Replacing your lost UNEB result slip or certificate involves a few simple steps. These steps are straightforward and designed to make the process easier for you. Below is a breakdown of each step.
Step 1: Access the UNEB e-Services Portal
The first step in replacing your lost UNEB certificate is to visit the UNEB e-Services Portal. You can do this by following this link to the portal.
On the portal, you will be able to submit an application for a "Letter of Verification (LVR)", which is the document needed for replacing your certificate. This online process ensures that you can handle the application from the comfort of your home.
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Step 2: Prepare Required Documents
Before you can submit your application, there are a few documents you need to gather. These include:
Introduction Letter: This letter must come from your former school and be addressed to the Executive Director of UNEB.
A Valid Identity Card: You will need to provide an ID card such as your National ID, Passport, or any other identification card that can verify your identity.
A Police Letter: If you are applying for the replacement due to loss or damage of your certificate, you must provide a police letter confirming the loss.
Once you have these documents, you can proceed with your application. Don’t forget to upload scanned copies of all required documents when filling out the online application.
Step 3: Make Payment for the Verification Letter
For your application to be processed, you need to make the appropriate payment for the verification letter. The fees are as follows:
Ordinary Verification Letter: UGX 50,000
Hard Card (substitute for a certificate): UGX 100,000
Special/Political Purposes: UGX 300,000
You can make your payment via Airtel or MTN Mobile Money, or by depositing directly into the bank accounts of Stanbic Bank Uganda or Centenary Rural Development Bank.
After payment, you will receive a sample code (e.g., W001012) for tracking purposes. Keep this code safe, as you will need it for future reference.
Step 4: Submit Your Application
Once you've made the payment and uploaded all the necessary documents, you can submit your application for the replacement of your result slip or certificate. The application process typically takes about 5 working days to complete.
Upon approval, the UNEB will issue the verification letter, which can then be used to obtain a replacement certificate. You will be notified when your verification letter is ready for collection.
Replacing a lost UNEB result slip or certificate is now an easy process thanks to the UNEB’s e-Services Portal.
By following the steps outlined above, you can ensure that your application goes smoothly, and you will receive your replacement certificate without unnecessary delays. Don’t let the stress of losing important documents hold you back—take action today and get the ball rolling on your replacement process!
Optional Tips and Troubleshooting:
Ensure all scanned documents are clear and legible to avoid delays in processing.
Keep track of your payment receipt and sample code for easier follow-up.
If you encounter any issues with the online portal, don’t hesitate to contact UNEB support at their official contact points.